Platform-to-Business Disclosure

This page provides the transparency required by Regulation (EU) 2019/1150 (the "P2B Regulation") toward the professional dealers who use Worldwatch. It forms part of our User Terms and is organized in numbered sections. Section 13 maps each section to the P2B provisions it implements.

1.Scope

1.1 Worldwatch is an online intermediation service within the meaning of the P2B Regulation. The dealers who use it are business users.

1.2 This disclosure applies to every dealer using the platform, wherever established, in relation to offers directed at customers in the European Union.

2.Terms and changes to terms

2.1 Our User Terms are drafted in plain and intelligible language and are available at all stages of the relationship, including before contracting.

2.2 We notify dealers of proposed changes on a durable medium (email and in-platform notice) at least 15 days before they take effect. Where changes require technical or commercial adaptations, the period is longer in proportion.

2.3 During the notice period a dealer may terminate the agreement with effect from the date the changes enter into force.

2.4 The notice period does not apply where we are subject to a legal or regulatory obligation, or where a change addresses an unforeseen and imminent danger relating to fraud, malware, spam, data breaches or other cybersecurity risks.

2.5 Changes are never retroactive, except where required by law or where they benefit the dealer.

3.Restriction, suspension and termination

3.1 If we restrict or suspend a dealer's use of the platform, we provide a statement of reasons on a durable medium before or at the time the measure takes effect.

3.2 If we terminate, we provide a statement of reasons at least 30 days before termination takes effect. The 30 days do not apply where we are subject to a legal obligation to terminate, where a dealer has repeatedly infringed our terms, or where notice would harm an investigation into illegal content.

3.3 Statements of reasons reference the specific facts and the contractual or legal ground. Every measure can be contested through the system described in section 9 of this page.

3.4 The conditions under which a dealer may terminate the agreement are set out in the User Terms.

4.Ranking

4.1 The main parameters determining the ranking of listings, and their relative importance, are described in our Ranking Disclosure.

4.2 There is no paid ranking. No remuneration a dealer pays influences where listings appear.

5.Ancillary goods and services

5.1 Where ancillary services are offered to customers through the platform alongside a dealer's goods (for example payment processing through partner providers), we describe on this page what is offered and by whom.

5.2 Current ancillary services: payment processing through the dealer's own account with partner payment providers. Others will be listed as they launch.

5.3 Dealers remain free to offer their own ancillary goods and services alongside those offered through the platform.

6.Differentiated treatment

6.1 Worldwatch.market B.V. sells no watches on its own marketplace and does not compete with the dealers who use it.

6.2 We give no preferential treatment in ranking, data access, or fees to any dealer, to ourselves, or to any business we control.

6.3 Partner integrations (for example distribution to third-party channels) are distribution services available on equal terms to eligible dealers.

7.Access to data

7.1 Dealers have access to all data of their own account (listings, inventory, orders, transaction records, buyer details for their own sales, and performance data) through the dashboard and our APIs, for the duration of the agreement.

7.2 Worldwatch has access to the data dealers and their counterparties provide or generate on the platform, including aggregated usage data across the marketplace.

7.3 We use aggregated, non-identifying market data (for example pricing and demand trends) to operate and improve the platform, including market-intelligence features available to dealers. Individual dealers are not identifiable in these outputs.

7.4 After termination, dealers retain access to their transaction records for the period stated in the User Terms. Thereafter, records are retained and erased per the retention table in our Privacy Policy. Worldwatch retains aggregated, non-identifying data after the end of the agreement.

7.5 We do not provide self-service bulk export of business data. Transfer of records on offboarding is a verified, manual process.

7.6 We do not sell dealer-identified data. Data shared with third parties is limited to what is needed to provide the services a dealer uses, as described in our Privacy Policy.

8.Other channels

8.1 We do not restrict dealers from offering the same watches under different conditions through other channels, including their own.

9.Internal complaint handling

9.1 Our internal complaint-handling system is free of charge, easily accessible, and described in Complaints & Mediation. It covers alleged non-compliance by Worldwatch with the P2B Regulation, technological issues affecting a dealer, and measures or behaviour of Worldwatch affecting a dealer.

9.2 Information on the functioning and effectiveness of the system is published annually in our Transparency Report.

10.Mediation

10.1 The mediators we are willing to engage for out-of-court resolution of disputes with dealers are named in Complaints & Mediation.

10.2 Worldwatch bears a reasonable proportion of the total costs of mediation in each individual case.

10.3 Mediation is voluntary and does not limit either party's right to initiate court proceedings at any time.

11.Representative organisations

11.1 Organisations and associations with a legitimate interest in representing business users, and public bodies set up in Member States, may take action before national courts to stop or prohibit non-compliance by Worldwatch with the P2B Regulation.

12.Contact

12.1 Questions about this disclosure: legal@worldwatch.so.

13.Mapping to the P2B Regulation