Effective date: not yet in force. Last drafted 27 July 2026.
1.Who you are contracting with
Worldwatch is operated by Worldwatch.market B.V., a private limited company incorporated in the Netherlands with its registered office in Amsterdam (Chamber of Commerce number: TO BE CONFIRMED; VAT number: TO BE CONFIRMED; registered address: TO BE CONFIRMED). In this document "Worldwatch", "we", "us" and "our" mean that company.
"You" and "your" mean the business that opens a Worldwatch account, together with every person you allow to use that account. If you accept these terms on behalf of a company, you confirm that you are authorised to bind it.
2.Who may use Worldwatch
Worldwatch is a business tool for the watch trade. You may open an account only if you are acting in the course of a trade, business, craft or profession, and only if you and the people you give access to are at least 18 years old.
Worldwatch is not offered to consumers. Nothing in this agreement is intended to restrict rights that consumer protection law gives to a person acting outside a business, and if you are such a person you should not open an account.
You may not use Worldwatch if you are subject to EU, Dutch, United Kingdom or United States sanctions, or if you are established in a territory subject to comprehensive sanctions under those regimes.
3.Accounts and access
You sign in through our identity provider. You are responsible for keeping credentials confidential, for enabling and maintaining two-factor authentication where we require it, and for everything done through your account, including by staff you invite. Tell us without undue delay at support@worldwatch.so if you believe an account has been compromised.
Each named user should have their own login. Sharing one login between people is a security problem for you rather than for us: it makes the audit trail on your own inventory unreliable.
We may suspend an account, or a single user within it, where we reasonably believe there is a security incident, an unpaid balance, a breach of section 8, or a legal obligation requiring us to act. Where the law and the circumstances allow it, we will tell you first and give you an opportunity to fix the problem.
4.The service
Worldwatch provides a dealer dashboard for watch inventory, orders, invoicing and reporting; a marketplace on which verified dealers publish stock to other dealers; and integrations that publish your listings to third-party sales channels and pull the resulting orders back.
We may change, add to or withdraw features. For a change that materially reduces the functionality of a paid plan you are on, we will give you at least 30 days' notice by email or in the dashboard, and you may terminate the affected subscription with effect from the date the change takes effect.
We do not promise that the service will be uninterrupted. We do not currently offer a contractual uptime commitment or service credits; if you need one, it must be agreed separately in writing (TO BE CONFIRMED whether an enterprise SLA is offered, and on what terms).
5.Fees, billing and taxes
Plans, prices and included limits are shown on our pricing page and in the dashboard. Paid subscriptions are billed in advance for the billing period you choose, and they renew automatically for successive periods of the same length until cancelled.
Payments are processed by Stripe. By subscribing you authorise us, through Stripe, to charge your chosen payment method for the subscription and for any usage that exceeds your plan's limits. We do not receive or store your full card details.
Prices are exclusive of VAT and any other applicable taxes, which are added where we are required to charge them. You are responsible for the VAT treatment of your own sales, including the margin scheme where you apply it, and for the accuracy of the tax settings you configure in the dashboard.
Cancelling stops the next renewal. It does not refund the period already paid for, and fees paid are non-refundable except where the law requires otherwise or where we have expressly agreed otherwise in writing.
If a payment fails, we may retry it, suspend access to paid features, and charge statutory interest and reasonable recovery costs on amounts that remain overdue.
Promotional pricing, including any founding-member cohort, applies only on the terms stated at the time you accept it and only for the period stated there.
6.Your data and your content
You keep all rights in the inventory records, images, descriptions, prices, customer records, documents and other material you put into Worldwatch. We call all of it "your content".
You grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, adapt in format and display your content, for as long as you use the service and strictly for the purpose of providing it to you. That licence extends to publishing your content on the Worldwatch marketplace and to transmitting it to the sales channels you connect, in each case only as you direct through the dashboard.
We do not sell your content, and we do not use the commercial detail of your inventory, your customers or your pricing to trade in competition with you.
We may produce aggregated, de-identified statistics from platform activity for market reporting and to improve the service, provided those statistics do not identify you, your customers or the terms of any individual transaction.
You are responsible for the accuracy and lawfulness of your content, including that you have the right to use every image you upload, that your descriptions are not misleading, and that a watch you list is one you may lawfully sell.
7.Channel integrations
Worldwatch can publish your listings to third-party channels, currently Chrono24, eBay, Shopify, WooCommerce, Wristler and Bezel, alongside generic feed and website integrations. The available set changes over time.
Your relationship with each channel is your own. You contract with them, you are bound by their policies and fees, and their decisions about your account, your listings and your payouts are theirs to make. We are not a party to that relationship and we do not control it.
When you connect a channel you authorise us to access it on your behalf, through the credentials or authorisation token you provide, and to create, update, withdraw and reconcile listings and orders there according to the settings you choose. You can withdraw that authorisation at any time by disconnecting the channel.
Channel synchronisation depends on systems we do not operate. We take reasonable care, but we are not responsible for a channel's downtime, rate limits, policy changes, or the loss or delay of data caused by them. Where a synchronisation failure is within our control, tell us and we will fix it.
8.Acceptable use
You must not use Worldwatch to list or trade counterfeit, stolen or unlawfully imported goods; to list a watch you do not have the right to sell; to publish descriptions or provenance you know to be inaccurate; to launder money or evade sanctions or tax; to scrape, resell or systematically extract data belonging to other dealers; to probe or circumvent our security; to upload malicious code; or to interfere with the service or with anyone else's use of it.
You must not use automated means to access the service other than through interfaces we document and permit.
Where we reasonably believe a listing breaches this section we may remove or unpublish it, and where the breach is serious or repeated we may suspend or terminate your account under section 12.
9.Transactions between dealers
Worldwatch is a venue. A sale agreed on the marketplace is a contract between the selling dealer and the buying dealer. We are not the seller, the buyer, an agent or a broker; we do not take custody of goods; and, except where a particular payment feature says otherwise, we do not hold funds for either side. We charge no commission on marketplace sales.
Each side is responsible for its own obligations: title, authenticity, condition, export and import compliance, VAT and customs treatment, insurance, carriage and payment. Disputes are between the dealers involved. We may, at our discretion and without any obligation, provide records from the platform to help resolve one.
Dealer verification, where we perform it, is a check on the business rather than a warranty about any individual watch or transaction.
10.Intellectual property in the service
The Worldwatch platform, its software, design, documentation and trade marks belong to us or our licensors. We grant you a non-exclusive, non-transferable, revocable right to use the service during your subscription, for your own business purposes, subject to this agreement.
You may not copy, modify, reverse engineer, decompile or create derivative works from the service, except to the extent that mandatory law permits it and you have first asked us for the information you need.
If you send us feedback or suggestions, we may use them without restriction and without owing you anything for them.
11.Confidentiality
Each party may receive non-public information from the other. Each will use the other's confidential information only to perform this agreement, will protect it with at least reasonable care, and will not disclose it except to staff and advisers who need it and are bound by equivalent obligations, or where disclosure is required by law.
This obligation does not apply to information that is or becomes public without a breach, that the receiving party already held, or that it develops independently.
12.Personal data
Where we process personal data on your behalf — your customers' contact details, for example, or the records inside your orders — you are the controller and we are the processor. That processing is governed by our data processing agreement (TO BE CONFIRMED: a DPA with Article 28 GDPR terms and a sub-processor list must be published and incorporated here by reference), which forms part of this agreement.
Where we process personal data for our own purposes — your account, billing, security and the operation of the platform — we are the controller, and the Privacy Policy explains what we do.
You confirm that you have a lawful basis for the personal data you put into Worldwatch and that you have given the notices your own customers are entitled to.
13.Term, termination and what happens to your data
This agreement runs for as long as you have an account.
You may terminate at any time by cancelling your subscription and closing your account. We may terminate on 30 days' written notice, or immediately where you are in material breach and have not fixed it within 14 days of being asked, or where section 3 or section 8 justifies it.
On termination your right to use the service ends and we will stop publishing your listings on the marketplace and on connected channels.
Export your data before you close the account. We keep account content for 30 days after termination so that an accidental closure can be undone, after which it is deleted or anonymised, except where we must keep records longer for tax, accounting, security or legal-claim reasons.
14.Warranties and disclaimers
We provide the service with reasonable skill and care. Beyond that, and to the fullest extent the law allows, the service is provided as it is and as available, and we exclude all other warranties, conditions and terms implied by statute or otherwise, including fitness for a particular purpose and non-infringement.
We do not warrant that the service will be error-free, that channel synchronisation will always succeed, that market or valuation figures are accurate, or that the data other dealers publish is correct.
Nothing here excludes liability that cannot lawfully be excluded, including liability for fraud, for intentional misconduct or gross negligence, or for death or personal injury caused by negligence.
15.Liability
Neither party is liable to the other for loss of profit, loss of revenue, loss of anticipated savings, loss of goodwill, or indirect or consequential loss, however it arises.
Subject to the previous paragraph and to section 14, each party's total liability arising out of or in connection with this agreement in any period of 12 months is limited to the greater of the fees you paid us in the 12 months before the event giving rise to the claim, and EUR 1,000 (TO BE CONFIRMED: the cap and its interaction with any enterprise agreement).
You remain responsible for keeping your own records. Where a claim relates to lost or corrupted data, our liability is limited to the cost of restoring it from a backup you should reasonably have kept.
16.Indemnity
You will indemnify us against claims, losses and reasonable costs arising from your content, from a watch you list or sell, from your breach of section 8, or from your breach of a channel's terms, except to the extent the claim is caused by our own breach of this agreement.
17.Force majeure
Neither party is in breach for a delay or failure caused by something outside its reasonable control, including war, civil unrest, natural disaster, epidemic, failure of public telecommunications or power networks, and acts of government. The affected party must tell the other and mitigate the effect.
18.Changes to these terms
We may change these terms. We will publish the new version here with a new date at the top, and for a change that materially affects your rights or obligations we will give you at least 30 days' notice by email or in the dashboard.
If you do not accept a change, your remedy is to terminate before it takes effect. Continuing to use the service after that date means you accept the new version.
19.General
You may not assign this agreement without our written consent. We may assign it to a company that acquires our business, provided your rights are not reduced.
If a provision is found to be unenforceable, the rest of the agreement continues, and the provision is treated as replaced by the closest enforceable equivalent.
Failing to enforce a right is not a waiver of it.
This agreement, together with the documents it refers to, is the whole agreement between us about the service, and it replaces any earlier understanding. Neither party relies on any statement not written into it, except one made fraudulently.
There are no third-party beneficiaries.
20.Governing law and jurisdiction
This agreement, and any non-contractual obligation arising out of it, is governed by the law of the Netherlands. The courts of Amsterdam have exclusive jurisdiction, save that either party may seek injunctive relief in any competent court.
The United Nations Convention on Contracts for the International Sale of Goods does not apply.
21.Governing language
Worldwatch publishes its interface in many languages, and a machine translation of this document may be offered for convenience. Only the English text is authoritative. If a translated version conflicts with the English version, the English version governs, and it is the version by which this agreement is interpreted and enforced.
22.Contact
Worldwatch.market B.V., Amsterdam, the Netherlands. Questions about this agreement: support@worldwatch.so. Sales and enterprise terms: sales@worldwatch.so.